Docs

PunchRelay documentation

Start with the setup guide if you are connecting your first buyer. The reference pages explain punchout and what each procurement system expects from a supplier.

Set up your first buyer connection

Before you start: The Shopify B2B company, location, contact and catalog a connection needs.
The four steps on Home: How the setup card on PunchRelay's Home page tracks your progress.
Create a buyer connection: The four wizard screens, from buyer identity to review.
Save credentials and endpoints: The secrets and URLs PunchRelay shows once, right after you create a connection.
What to send to the buyer's IT team: The identity, secret and URLs their procurement system needs.
Run the self-test: What each self-test step checks and what to do when one fails.
Buyer acceptance: The round trip the buyer runs in their own test system before go-live.
What PunchRelay does not cover: E-invoicing mandates and agentic storefront publishing.

How punchout works

How punchout works: The round trip from catalog to cart to purchase order, in plain language.
cXML vs OCI: Which protocol your buyer will ask for, and how the two differ in practice.
cXML punchout messages: The four cXML documents with sample XML, status codes and common errors.
OCI punchout fields: HOOK_URL, the setup parameters and every NEW_ITEM field PunchRelay sends.
Demo video: Two minutes from a procurement system to a Shopify order.

Procurement systems

SAP Ariba: cXML punchout and purchase orders for Ariba buyers.
Ariba network fees: What SAP Business Network charges suppliers.
Coupa: Punchout for Coupa buyers, who configure the connection themselves.
OCI and SAP: The OCI round trip for buyers on SAP and other OCI systems.
Jaggaer: What Jaggaer's enablement team asks of a supplier.
Oracle: Direct cXML punchout for Oracle Fusion Procurement buyers.
Workday: What the buyer's Workday admin sets up, and what to check per connection.

Plans and billing

Pricing: The plan, extra connections, setup fees and the free trial.

READY

Install PunchRelay from the Shopify App Store

Start the 14-day free trial from the listing. Pricing is $349/month with two punchout connections included, billed through Shopify.

Install on Shopify →

Talk to us about your buyer's system

Questions about your buyer's procurement system, or want help with setup? Leave your email and we will reply personally.

Install the app if you know which procurement system your buyer uses. If you don't know yet, talk to us first.

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