Who runs it
PunchRelay is an independent software business operated from Hanoi, Vietnam. It builds and runs one product: the PunchRelay app on the Shopify App Store. It is not affiliated with Shopify or with any procurement system vendor.
Where the app runs
The app and its database run in a data centre in Vienna, Austria, in the EU. Backups are encrypted and stored in the EU. The security page describes hosting, encryption, backups, access control and monitoring in detail.
How this site is written
Every statement about what PunchRelay does is checked against the app's code, its design records or Shopify's developer documentation before it is published. Protocol explanations cite the cXML specification, SAP's OCI documentation or the procurement system's own supplier documentation, and the sources are listed under each guide.
Guides carry the date they were published or last changed in a way a reader would notice. The changelog lists what changed in the app for merchants.
We do not publish customer names, logos or testimonials without permission, and we do not compare PunchRelay with other apps.
Contact
Email hello@punchrelay.com about the app, a buyer's punchout request or anything on this site. Security reports go to the same address; see the security page and security.txt.